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Subject: can not see my colleague
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xyang

Posts:5

05/31/2007 9:46 PM  
In my office, there are three colleagues.
Each of us registered a account to join Titan Network.
I can not see the other two colleagues in titan network, though they are on line.
sometimes, they can not see me either.
why?
bozelie

Posts:21

06/01/2007 9:46 AM  
Look Here, probably some firewall settings must be done :

http://titan.lggi.com/LeicaTITANForums/tabid/53/forumid/5/postid/85/view/topic/Default.aspx
jjones

Posts:16

06/01/2007 1:40 PM  
<div class='NTForums_Quote'>Posted By xyang on 05/31/2007 9:46 PM

In my office, there are three colleagues.
Each of us registered a account to join Titan Network.
I can not see the other two colleagues in titan network, though they are on line.
sometimes, they can not see me either.
why?
</div>

If your colleagues have logged on successfully, there shouldn't be an issue with the firewall. Most likely, their user list just hasn't updated yet. It may take a few minutes before the user list is updated with changes.

bozelie

Posts:21

06/03/2007 7:37 AM  
Hi,

If you dont have the UTP ports open in the firewall, you are still able to login.
But you won't see other users, I had the same problem.
The UTP ports must be open for retrieve and send to see the other users.

Bozelie
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